Privacy Policy

Last updated: September 2026

Protecting your data and your guests' data matters to us. This page explains what we collect and how we use it.

1. What we collect

Account data: name, email and password (stored hashed).

Business data: business name, branches, address, phone number, menus and items.

Order data: guest name and phone number, table number, ordered items and notes.

Technical data: IP address and browser type, used only for security and abuse prevention.

2. How we use it

To operate the service: showing menus to guests, processing orders and notifying the relevant staff.

To generate the sales reports in your panel.

To provide technical support and respond to your requests.

We do not sell your data to third parties for advertising.

3. Guest information

Information a guest enters when placing an order is made available to that business so the order can be fulfilled.

The business owner acts as the controller of their guests' data and must handle it in line with applicable law.

4. Cookies and local storage

We use cookies and browser storage to keep you signed in and to remember the cart and table number.

These are necessary for the basic operation of the service.

5. Third-party services

We rely on third parties for certain functions: a payment gateway for transactions, an image hosting service for item photos, and a realtime service for order notifications.

Only the minimum data needed for each function is shared.

6. Data retention

Data is kept for as long as your account is active.

After account deletion, related data is removed or anonymised within a reasonable period, unless the law requires us to retain it.

7. Security

Passwords are stored hashed and traffic to the service uses HTTPS.

Staff access within each business is limited by the role and permissions you define.

No system is completely immune; if a security incident occurs, we will notify you.

8. Your rights

You can view, edit or delete your account and business data at any time from the panel.

To request full account deletion or a copy of your data, contact support.

9. Changes to this policy

If this policy changes, the updated version is published on this page with its date.

10. Contact us

For privacy questions or to exercise your rights, reach us using the contact details in the site footer.